Your Privacy

Personal Information
Your personal information is provided to us when you enter your personal details on our websites (eg during registration or application for products and services) when you provide information by phone or in documents such as an application form.

We also may receive information about you from third parties such as our related companies, credit reporting agencies or your representatives.

How we use your personal information
Your personal information may be used to:

  • identify you and to assist you to subscribe to our website services more easily;
  • provide the services you require;
  • administer and manage those services, including charging, billing and collecting debts;
  • gain an understanding of your information and communication needs in order for us to provide you with better, more personalised services that are tailored to your needs;
  • inform you of ways the services provided to you could be improved;
  • conduct appropriate checks for credit-worthiness and for fraud;
  • research and develop our services;
  • maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.

Your personal information is also collected to promote and market to you other services which we consider may be of interest to you. Before we do so, we will provide you with an opportunity to give us permission to send you marketing or promotional material (such as promotional email offers), via an opt-in mechanism.

You may also notify us at any time that you do not wish to receive marketing or promotional material by calling us on 1300 55 44 32 or by using the Contact Us page to send your request via email.

Other information
Our websites record other information as well. This information is used to improve the structure and performance of those sites to provide users with an improved service. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used.

When we disclose your personal information
For the purposes set out above we may disclose your personal information to organisations outside World Cars. Where appropriate, these disclosures are subject to privacy and confidentiality protections. The organisations to which we usually disclose information include:

  • your authorised representatives, credit-reporting and fraud-checking agencies, our professional advisers, including our accountants, auditors and lawyers, government and regulatory authorities and other organisations, as required or authorised by law;
  • our related companies.

You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know by sending an email using the Contact Us page.

Security of your information
We take reasonable steps to ensure that your personal information is stored securely. Transmissions sent to or from our websites are routinely monitored for quality control and systems administration. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.

Credit card information is among the most important data we collect. World Cars operates secure servers to minimise the risk of unauthorised use of such information. Credit card information that is transmitted via our secure servers is encrypted in accordance with the highest standards over the EFTPOS network. For obvious reasons, please do not send credit card information through unsecured email.

Prohibited Uses
It is prohibited to use any device, software or routine, directly or indirectly, to interfere or attempt to interfere with the proper working of this web site, any activity being conducted on this site or to place any undo load or stress upon our systems. We monitor access to the site for data scrapers and automated access of information and we will block processes engaging in these activities.

How to contact us
If you have any questions in relation to privacy, please contact us on 1300 55 44 32 between 9.00 am and 5.00pm, Monday to Friday. Otherwise use the Contact Us page to send your questions and comments via email.